Our top priority remains the safety and well-being of you, ourselves, and the communities in which we serve. As our environment continues to evolve in these unprecedented times, we want to thank you for your continued support and understanding. Our top priority is to bring you your favorite products, workshops, and events while keeping everyone safe. We are closely following local, national, and global health organizations and are continuously making adjustments as circumstances change.
We have been impacted in several ways and below is the most up to date status on our operations and procedures.
- Order Processing Times: Please allow 3 to 5 business days for your order to be processed. We are a small but mighty team of 2 and currently we have to work separately until we move into our studio space, which makes packing and processing much more daunting. Once in our space we will be able to work together at least 6 ft apart with proper PPE.
- Restocking Times: We are currently restocking in larger quantities once every 3 weeks, largely due to longer wait times from our suppliers for materials.
- Purchase Limits: With everyone staying home and shopping online we have received a surge in business. To keep the shopping experience fair we will be limiting the amount of products you may purchase per order. There will be a limit of two (2) of the same scent per order. As our suppliers continue to adapt and return to some semblance of normalcy we will be able to produce our products on a larger scale in a more timely manner and the restrictions will be lifted.
- In Studio Protocols:
- Routine cleaning per guidance from the CDC
- Protective equipment for employees
- Temperature checks for employees and guests to all workshops and events
- Requiring face masks or coverings for all employees and guests
- Studio guests will be limited to 10 people at a time.
We know some of these changes aren’t ideal but we are continuously working to bring you the products and services you love in the safest ways possible.
Love and Light,
Dana & Dominyque